Privacy Policy

Last updated: 2026-07-21

Summit Property Care respects your privacy. This policy explains how we handle personal information in connection with enquiries, quotes, bookings and property care services. We aim to handle information consistently with the Australian Privacy Principles and the Privacy Act 1988 (Cth) where they apply.

Information we collect

We may collect your name, contact details, property address, preferred date, requested service and information you choose to provide about an NDIS, aged care or household arrangement. Please do not submit clinical records, passwords, payment card details or information that is not needed for your enquiry.

Why we collect it

We use information to respond to enquiries, assess service suitability, prepare quotes, arrange and deliver services, communicate with authorised representatives, keep appropriate business records and meet legal obligations.

Storage and disclosure

Website enquiries may be stored using Firebase and Google Cloud services. We may share information with technology, accounting, insurance or professional service providers where reasonably necessary, and with an authorised family member, plan manager, support coordinator or aged care provider when you authorise it. We do not sell personal information.

Sensitive information

Information about disability, health or care arrangements may be sensitive information. We only ask for context reasonably needed to understand the service request and handle it with additional care. This property care service does not provide clinical monitoring, nursing or personal care.

Security and retention

We use reasonable technical and organisational measures to protect information. No online system is completely risk-free. Information is retained only as reasonably needed for the purposes above and any applicable record-keeping requirements.

Access, correction and complaints

You may ask to access or correct your personal information, or raise a privacy concern, by emailing info@summitpropertycare.com.au or calling 0411 032 203. We will respond within a reasonable period.

Changes

We may update this policy when our practices or legal obligations change. The current version is published on this page.